Terms & Conditions

Please ensure that you read and understand the below Terms & Conditions before securing any bookings or purchase at www.focuz-fit.co.uk

BOOKINGS (Classes, Bootcamps, Ultimate Kids Camp)

  • Classes & Bootcamps: All classes & bootcamps have limited spaces. You must secure your booking online before any class you would like to attend. We can not reserve your space without payment which may result in there being no availability upon your arrival. Please ensure you check & book prior to attendance. If you are unable to attend the class you have booked please inform Focuz-Fit via email (info@focuz-fit.com) 24 hours beforehand. Failure to do so will result in no refund or rearrangements. For cancellations please see our cancellation policies below.
  • Ultimate Kids Camp: All Ultimate Kids Camp bookings are not secure without full payment via www.focuz-fit.co.uk. Your space may be given to someone else if no payment has been made OR alternative arrangements have been confirmed in writing by Focuz-Fit. After booking on to an Ultimate Kids Camp, do you wish to amend your booking, please do so within 14 days of camp via email (info@focuz-fit.com). After this period, there will be a 20% admin fee applied unless confirmed in writing by Focuz-Fit. For cancellations please see our cancellation policies below.

CANCELLATIONS (Classes, Bootcamps, Ultimate Kids Camp)

  • Classes & Bootcamps: All classes can be cancelled with a 100% refund if done so 48 hours or more prior to class start date via email (info@focuz-fit.com). Classes cancelled after this period will incur a 100% charge and no monies will be refunded via email (info@focuz-fit.com). All bootcamps can be cancelled with a 100% refund if done so 7 days or more prior to bootcamp start date. Bootcamps cancelled after this period will incur a 100% charge and no monies will be refunded.
  • Ultimate Kids Camp: All Ultimate Kids Camp bookings can be cancelled with a 100% refund of your camp booking only; if done so 15 days or more prior to camp start date via email (info@focuz-fit.com). Between 8-14 days of Ultimate Kids Camp start date, you will be entitled to 50% refund of your camp booking only. Between 0-7 days of Ultimate Kids Camp start date, you will be entitled to 0% refund of your camp booking. Please Note: In the unfortunate event that your child/ children have to be excluded from an Ultimate Kids Camp then no refund will be issued.

ALL CANCELLATIONS MUST BE SUBMITTED VIA EMAIL: info@focuz-fit.com

CLOTHING DELIVERY/ RETURNS/ EXCHANGE

  • Ultimate Kids Camp, Clothing Orders: All Ultimate Kids Camp clothing orders, are non-refundable nor exchangeable.
  • Ultimate Kids Camp, Clothing Delivery: All Ultimate Kids Camp clothing orders will be ready for collection on the first day of camp as long as they are ordered 7 days prior to start date. Orders after this time may experience delay.
  • Standard clothing orders: All clothing orders, are non-refundable. Exchanges are accepted within 7 days of delivery. Clothing must be unworn for orders to be accepted for an exchange. All discounted or sale items are non-refundable nor exchangeable (This includes any clothing order added to an Ultimate Kids Camp booking).
  • Delivery: Delivery may take up to 7 days. Orders will be shipping via Royal Mail.